{"id":239929,"date":"2026-03-25T02:10:27","date_gmt":"2026-03-25T02:10:27","guid":{"rendered":"https:\/\/ponycycle.com\/where-to-find-the-model-number\/"},"modified":"2026-04-01T04:50:06","modified_gmt":"2026-04-01T04:50:06","slug":"where-to-find-the-model-number","status":"publish","type":"page","link":"https:\/\/ponycycle.com\/en-ca\/where-to-find-the-model-number\/","title":{"rendered":"Where to find the model number?"},"content":{"rendered":"

Where to find the model number?<\/h1><\/h1><\/div>

Where to find the model number?<\/h1><\/h1><\/div><\/div><\/div><\/div><\/div>

You could know which model is your product from the tracking number.<\/b><\/p>\n<\/div>

For example:<\/p>\n<\/div>

Tracking number: *Ux324***************<\/p>\n<\/div>

Product is Model U (2nd gen.) and model number is Ux324, when buy replacement part, please choose Model U (2nd gen.).<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div><\/div><\/div><\/div>

If there is no tracking number at the above positions, you may find it here:<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>
<\/div><\/div>

If still cannot find the tracking number, please contact shop@ponycycle.com, we will do our best to support you.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

Back to Help Center<\/b><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>

You could know which model is your product from the tracking number.<\/b><\/p>\n<\/div>

For example:<\/p>\n<\/div>

Tracking number: *Ux324***************<\/p>\n<\/div>

Product is Model U (2nd gen.) and model number is Ux324, when buy replacement part, please choose Model U (2nd gen.).<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div><\/div><\/div><\/div>

If there is no tracking number at the above positions, you may find it here:<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>
<\/div><\/div>

If still cannot find the tracking number, please contact shop@ponycycle.com, we will do our best to support you.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

Back to Help Center<\/b><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-239929","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ponycycle.com\/en-ca\/wp-json\/wp\/v2\/pages\/239929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ponycycle.com\/en-ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ponycycle.com\/en-ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ponycycle.com\/en-ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ponycycle.com\/en-ca\/wp-json\/wp\/v2\/comments?post=239929"}],"version-history":[{"count":0,"href":"https:\/\/ponycycle.com\/en-ca\/wp-json\/wp\/v2\/pages\/239929\/revisions"}],"wp:attachment":[{"href":"https:\/\/ponycycle.com\/en-ca\/wp-json\/wp\/v2\/media?parent=239929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}