{"id":240977,"date":"2026-01-01T04:20:48","date_gmt":"2026-01-01T04:20:48","guid":{"rendered":"https:\/\/ponycycle.com\/help-center\/"},"modified":"2026-05-20T06:20:27","modified_gmt":"2026-05-20T06:20:27","slug":"help-center","status":"publish","type":"page","link":"https:\/\/ponycycle.com\/es-us\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one pc-title-responsive\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h1 style=\"text-align: center;\">Centro de ayuda de PonyCycle\u00ae<\/h1><\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: center;\">Encuentre respuestas claras a preguntas frecuentes sobre los juguetes montables PonyCycle\u00ae, incluyendo temas de seguridad, tallas, env\u00edos, uso del producto y asistencia con pedidos.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Preguntas principales<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242642 top-questions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfQu\u00e9 es PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-02T05:59:06+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-242642\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-242642\" href=\"#collapse-1-242642\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfQu\u00e9 es PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-242642\" aria-labelledby=\"faq_1-242642\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p>PonyCycle\u00ae es el juguete original de caballo y unicornio para montar que avanza a medida que el ni\u00f1o rebota; no utiliza bater\u00edas ni motor.<\/p>\n<p>El ni\u00f1o se sienta en la silla y presiona los estribos; al levantarse y volver a presionar, el poni avanza. Gira el manillar para dirigirlo en cualquier direcci\u00f3n y aprieta el freno de mano para detenerlo; el freno de mano viene incluido en todos los modelos. <\/p>\n<p>PonyCycle\u00ae es apto para usar tanto en interiores como en exteriores sobre cualquier superficie dura, plana y lisa. Se maneja como un poni de verdad y, como el ni\u00f1o genera el movimiento, es un juego activo y sin pantallas al que querr\u00e1 volver por s\u00ed solo. <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242633 top-questions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPor qu\u00e9 elegir PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-02T05:57:22+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-242633\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-242633\" href=\"#collapse-1-242633\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPor qu\u00e9 elegir PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-242633\" aria-labelledby=\"faq_1-242633\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><p>A diferencia de los caballitos balanc\u00edn o los veh\u00edculos el\u00e9ctricos, el PonyCycle\u00ae se impulsa \u00fanicamente con el propio impulso del ni\u00f1o. El PonyCycle\u00ae combina juego activo, movimiento realista y diversi\u00f3n duradera en un solo juguete. Est\u00e1 dise\u00f1ado para uso en interiores y exteriores, fabricado con materiales no t\u00f3xicos y construido para brindar una experiencia segura y entretenida para los ni\u00f1os.  <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-245992 top-questions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfEs PonyCycle\u00ae un buen regalo sin pantallas?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-02T05:58:15+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-245992\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-245992\" href=\"#collapse-1-245992\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfEs PonyCycle\u00ae un buen regalo sin pantallas?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-245992\" aria-labelledby=\"faq_1-245992\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><p>S\u00ed. La mayor\u00eda de los regalos sin pantallas compiten con las pantallas en sus propios t\u00e9rminos, intentando ser estimulantes: un kit de manualidades entretiene durante una tarde, un juego de mesa necesita un segundo jugador. PonyCycle\u00ae compite ofreciendo al ni\u00f1o algo en lo que mejorar. Avanza a medida que el ni\u00f1o rebota, as\u00ed que en lugar de captar su atenci\u00f3n, le pide esfuerzo y le recompensa con velocidad, control y juego simb\u00f3lico en proporci\u00f3n a su dedicaci\u00f3n. No hay que cargarlo, ni mando a distancia, ni descargar ninguna aplicaci\u00f3n.    <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-245986 top-questions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfEs PonyCycle\u00ae un buen regalo de los abuelos?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-02T05:56:22+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-245986\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-245986\" href=\"#collapse-1-245986\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfEs PonyCycle\u00ae un buen regalo de los abuelos?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-245986\" aria-labelledby=\"faq_1-245986\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><p>S\u00ed. Es el tipo de regalo que los padres dudan en comprarse, y el que los ni\u00f1os a\u00fan recuerdan a\u00f1os despu\u00e9s. <\/p>\n<p><span style=\"letter-spacing: 0.24px; background-color: rgba(0, 0, 0, 0);\">Tres razones hacen que sea un regalo ideal de un abuelo. No hay nada que los padres deban gestionar: no hay que comprar pilas, ni buscar un cargador, ni negociar el tiempo frente a la pantalla. Perdura m\u00e1s all\u00e1 de la ocasi\u00f3n: un PonyCycle\u00ae del tama\u00f1o adecuado se usa durante a\u00f1os, no semanas, y a menudo se hereda a un hermano menor. Y para un ni\u00f1o de tres a cinco a\u00f1os, demasiado peque\u00f1o para la mayor\u00eda de las clases de equitaci\u00f3n, es el sue\u00f1o de tener un caballo que puede cumplir ahora mismo.   <br \/><\/span><\/p>\n<p><span style=\"letter-spacing: 0.24px; background-color: rgba(0, 0, 0, 0);\">Una opci\u00f3n que vale la pena considerar: tener un poni en tu casa, en lugar de en la suya, convierte cada visita en un d\u00eda de equitaci\u00f3n.<\/span><\/p><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242636 top-questions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo funciona un PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:27:11+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-242636\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-242636\" href=\"#collapse-1-242636\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo funciona un PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-242636\" aria-labelledby=\"faq_1-242636\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><p>Los ni\u00f1os solo tienen que sentarse en la silla, poner los pies en los estribos y presionar hacia abajo para hacer que el poni avance. Para detenerse, pueden apoyar los pies en el suelo o utilizar el freno. Eso es todo.<\/p>\n<\/div><div class=\"fusion-image-element \" style=\"--awb-max-width:500px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"500\" title=\"3\" src=\"https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/08\/3-1.gif\" alt class=\"img-responsive wp-image-242638\"\/><\/span><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242630 top-questions \"><span class=\"entry-title rich-snippet-hidden\">Is PonyCycle\u00ae worth it?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-02T05:50:48+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-242630\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-242630\" href=\"#collapse-1-242630\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is PonyCycle\u00ae worth it?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-242630\" aria-labelledby=\"faq_1-242630\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><p>S\u00ed. PonyCycle\u00ae avanza a medida que el ni\u00f1o rebota: no necesita pilas ni motor, y no hay nada que cargar. Gran parte de su valor reside en su durabilidad. Elegir el tama\u00f1o y la serie adecuados seg\u00fan la edad y la estatura de tu hijo permite que pueda seguir utiliz\u00e1ndolo durante a\u00f1os, en lugar de solo unos meses.   <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242627 top-questions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPara qu\u00e9 edad es PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:26:45+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-242627\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-242627\" href=\"#collapse-1-242627\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPara qu\u00e9 edad es PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-242627\" aria-labelledby=\"faq_1-242627\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-7 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><p>La edad recomendada suele ser de 3 a 12 a\u00f1os, aunque tenemos ni\u00f1os de todas las edades \u2014incluidos adultos\u2014 que disfrutan utiliz\u00e1ndolo. Si los ni\u00f1os tienen la edad suficiente para alcanzar los pedales y poseen la destreza necesaria para controlarlo y dirigirlo, dejamos la decisi\u00f3n en manos de los padres.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242624 top-questions \"><span class=\"entry-title rich-snippet-hidden\">How do I choose the right PonyCycle\u00ae size?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-02T05:51:02+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-242624\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-242624\" href=\"#collapse-1-242624\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I choose the right PonyCycle\u00ae size?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-242624\" aria-labelledby=\"faq_1-242624\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-9\"><p>Elige la talla adecuada de PonyCycle\u00ae teniendo en cuenta la edad y la estatura de tu hijo, as\u00ed como la forma en que se ajusta al asiento. Como orientaci\u00f3n general, la talla 3 es para ni\u00f1os de 3 a 4 a\u00f1os, la talla 4 para ni\u00f1os de 4 a 7 a\u00f1os y la talla 5 para ni\u00f1os a partir de los 7 a\u00f1os. Para obtener la recomendaci\u00f3n m\u00e1s precisa, <a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/blog\/which-size-ponycycle-should-i-get\/\">consulta<\/a> la gu\u00eda de tallas de PonyCycle\u00ae.  <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Acerca de PonyCycle\u00ae<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-2 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-2 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-2 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-2 .panel-title a:not(:hover){}.fusion-accordian  #accordian-2 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-2 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-2 .panel-title a:hover,.fusion-accordian #accordian-2 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-2 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-2 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-2\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242621 about-ponycycle \"><span class=\"entry-title rich-snippet-hidden\">\u00bfQu\u00e9 hace que PonyCycle\u00ae sea diferente de los juguetes el\u00e9ctricos para montar?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:22:38+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-242621\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-2-242621\" href=\"#collapse-2-242621\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfQu\u00e9 hace que PonyCycle\u00ae sea diferente de los juguetes el\u00e9ctricos para montar?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-242621\" aria-labelledby=\"faq_2-242621\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10\"><p>PonyCycle\u00ae funciona completamente con la energ\u00eda del ni\u00f1o y no requiere bater\u00edas, carga ni electricidad. Esto crea una experiencia de monta m\u00e1s activa que fomenta el movimiento y el juego imaginativo.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242615 about-ponycycle \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1les son las diferencias entre los diferentes modelos?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:26:23+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-242615\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-2-242615\" href=\"#collapse-2-242615\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1les son las diferencias entre los diferentes modelos?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-242615\" aria-labelledby=\"faq_2-242615\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11\"><p>Los diferentes modelos de PonyCycle\u00ae var\u00edan en caracter\u00edsticas, dise\u00f1o y experiencia de conducci\u00f3n. Para comparar los modelos U, E, Y y X, por favor visite nuestra p\u00e1gina \u00ab<a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/shop.ponycycle.com\/pages\/compare-all-models?_gl=1*1bczf0m*_gcl_aw*R0NMLjE3NzA3MTEzODMuQ2owS0NRaUFoYUhNQmhEMkFSSXNBUEFVX0Q1eHhpbjR0N2JPdzJCdVNKMmJhWm1YTC1YVENGODM5Ulo5VUZHZ2x6ZDQyV2NTQXJ2aVdTUWFBcVJ6RUFMd193Y0I.*_gcl_au*MTU5NjE0MDcxNi4xNzcxOTg5NDgxLjk3NTMzMTgwNi4xNzc2OTMwMjIyLjE3NzY5MzA4MTE.*_ga*NzY2Nzg4MDM1LjE3NjM5NjQ3MTE.*_ga_2LEE5Q54S5*czE3Nzc1MDg0NTgkbzI4OSRnMSR0MTc3NzUxNzU5OSRqMTckbDAkaDA.\">Comparar todos los modelos<\/a>\u00bb.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242618 about-ponycycle \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo es el envase?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:26:12+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-242618\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-2-242618\" href=\"#collapse-2-242618\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo es el envase?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-242618\" aria-labelledby=\"faq_2-242618\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-12\"><p>El embalaje de PonyCycle\u00ae est\u00e1 dise\u00f1ado para ser presentable y listo para regalar, lo que lo hace ideal para cumplea\u00f1os, festividades y ocasiones especiales.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242645 about-ponycycle \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo suenan el caballo o el unicornio?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:26:01+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-242645\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-2-242645\" href=\"#collapse-2-242645\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo suenan el caballo o el unicornio?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-242645\" aria-labelledby=\"faq_2-242645\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-13\"><p>Haz clic aqu\u00ed para escuchar.<\/p>\n<p>Model U:<\/p>\n<p><a href=\"https:\/\/ponycycle.com\/es-us\/what-is-the-horse-sound-of-model-u-like\/\"><u><span style=\"color: var(--awb-custom_color_3);\">Caballo<\/span><\/u><\/a><\/p>\n<p><a href=\"https:\/\/ponycycle.com\/es-us\/whats-the-unicorn-sound-of-model-u-like\/\"><u><span style=\"color: var(--awb-custom_color_3);\">Unicornio<\/span><\/u><\/a><\/p>\n<p>Model Y:<\/p>\n<p><a href=\"https:\/\/ponycycle.com\/es-us\/what-is-the-horse-sound-of-model-y-like\/\"><u><span style=\"color: var(--awb-custom_color_3);\">Caballo<\/span><\/u><\/a><\/p>\n<p><a href=\"https:\/\/ponycycle.com\/es-us\/what-is-the-unicorn-sound-of-model-y-like\/\"><u><span style=\"color: var(--awb-custom_color_3);\">Unicorn<\/span><\/u><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242649 about-ponycycle \"><span class=\"entry-title rich-snippet-hidden\">\u00bfSe requiere montaje?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:25:49+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-242649\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-2-242649\" href=\"#collapse-2-242649\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfSe requiere montaje?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-242649\" aria-labelledby=\"faq_2-242649\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-14\"><p>S\u00ed. PonyCycle\u00ae requiere un montaje sencillo antes de su uso. Por favor, siga las <a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/i-have-a-new-ponycycle-toy-how-to-assemble-it\/\"><u>instrucciones de montaje<\/u><\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Condiciones de conducci\u00f3n<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-3 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-3 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-3 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-3 .panel-title a:not(:hover){}.fusion-accordian  #accordian-3 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-3 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-3 .panel-title a:hover,.fusion-accordian #accordian-3 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-3 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-3 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-3\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242652 riding-conditions \"><span class=\"entry-title rich-snippet-hidden\">Can PonyCycle\u00ae be used indoors and outdoors?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-08-13T03:06:45+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_3-242652\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-3-242652\" href=\"#collapse-3-242652\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can PonyCycle\u00ae be used indoors and outdoors?<\/div><\/a><\/h3><\/div><div id=\"collapse-3-242652\" aria-labelledby=\"faq_3-242652\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-15\"><p>PonyCycle\u00ae est\u00e1 dise\u00f1ado para superficies duras, planas, lisas y continuas, tanto en interiores como en exteriores; por ejemplo, suelos de madera, baldosas, laminados o alfombras de pelo corto en interiores, y entradas de veh\u00edculos o pavimentos de acabado liso en exteriores.<br \/>Para un uso seguro, elija superficies sin huecos, juntas, grietas ni bordes elevados. Se recomienda la supervisi\u00f3n de un adulto cuando se utilice en exteriores. <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242655 riding-conditions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfSe puede montar el PonyCycle\u00ae en pendientes?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:22:15+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_3-242655\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-3-242655\" href=\"#collapse-3-242655\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfSe puede montar el PonyCycle\u00ae en pendientes?<\/div><\/a><\/h3><\/div><div id=\"collapse-3-242655\" aria-labelledby=\"faq_3-242655\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-16\"><p>No. Por seguridad, el PonyCycle\u00ae debe utilizarse sobre un terreno plano, liso y estable.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242658 riding-conditions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPonyCycle\u00ae va hacia atr\u00e1s?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:22:07+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_3-242658\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-3-242658\" href=\"#collapse-3-242658\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPonyCycle\u00ae va hacia atr\u00e1s?<\/div><\/a><\/h3><\/div><div id=\"collapse-3-242658\" aria-labelledby=\"faq_3-242658\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-17\"><p>No. PonyCycle\u00ae est\u00e1 dise\u00f1ado para no rodar hacia atr\u00e1s, lo que ayuda a mejorar la seguridad del jinete.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Seguridad<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-4 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-4 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-4 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-4 .panel-title a:not(:hover){}.fusion-accordian  #accordian-4 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-4 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-4 .panel-title a:hover,.fusion-accordian #accordian-4 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-4 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-4 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-4 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-4 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-4\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242661 safety \"><span class=\"entry-title rich-snippet-hidden\">\u00bfEs PonyCycle\u00ae seguro para los ni\u00f1os?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:21:55+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-242661\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-4-242661\" href=\"#collapse-4-242661\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfEs PonyCycle\u00ae seguro para los ni\u00f1os?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-242661\" aria-labelledby=\"faq_4-242661\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-18\"><p>Yes. PonyCycle\u00ae is designed to be safe for children when used correctly, on suitable flat surfaces, and with the right size.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242664 safety \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCuenta PonyCycle\u00ae con certificaci\u00f3n de seguridad?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:21:42+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-242664\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-4-242664\" href=\"#collapse-4-242664\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCuenta PonyCycle\u00ae con certificaci\u00f3n de seguridad?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-242664\" aria-labelledby=\"faq_4-242664\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-19\"><p>S\u00ed. La seguridad infantil ha sido siempre nuestra m\u00e1xima prioridad. Por esta raz\u00f3n, dise\u00f1amos y fabricamos el juguete PonyCycle\u00ae utilizando materiales exclusivos y no t\u00f3xicos. PonyCycle\u00ae cumple con las normas de seguridad ASTM-963 y EN-71. Si se utiliza seg\u00fan lo previsto, el juguete es absolutamente seguro y fiable.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Env\u00edos y pedidos<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-5 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-5 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-5 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-5 .panel-title a:not(:hover){}.fusion-accordian  #accordian-5 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-5 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-5 .panel-title a:hover,.fusion-accordian #accordian-5 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-5 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-5 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-5 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-5 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-5\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242667 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1l es el tiempo de env\u00edo de mi pedido de PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:21:28+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-242667\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-242667\" href=\"#collapse-5-242667\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1l es el tiempo de env\u00edo de mi pedido de PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-242667\" aria-labelledby=\"faq_5-242667\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-20\"><p>Los pedidos suelen despacharse en un plazo de 1 a 3 d\u00edas laborables, y la entrega suele tardar entre 2 y 7 d\u00edas laborables tras el env\u00edo, dependiendo de la ubicaci\u00f3n y la temporada.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242670 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1nto cuesta el env\u00edo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:24:30+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-242670\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-242670\" href=\"#collapse-5-242670\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1nto cuesta el env\u00edo?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-242670\" aria-labelledby=\"faq_5-242670\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-21\"><p>Para los Estados Unidos: Env\u00edo gratuito a los 48 estados de EE. UU. (excepto repuestos).<\/p>\n<p>For Canada: Free Shipping from Local Canada Stock.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242672 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">\u00bfRealizan env\u00edos internacionales?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:24:20+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-242672\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-242672\" href=\"#collapse-5-242672\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfRealizan env\u00edos internacionales?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-242672\" aria-labelledby=\"faq_5-242672\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-22\"><p>S\u00ed, PonyCycle\u00ae realiza env\u00edos internacionales. Por favor, realice su compra directamente a trav\u00e9s de nuestras tiendas oficiales.<\/p>\n<p>Estados Unidos y Canad\u00e1: <a href=\"https:\/\/shop.ponycycle.com\/\">shop.ponycycle.com<\/a><br \/>\nEuropa y algunos otros pa\u00edses: <a href=\"https:\/\/shopeu.ponycycle.com\/en\">shopeu.ponycycle.com<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242675 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo puedo rastrear mi pedido?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:24:10+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-242675\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-242675\" href=\"#collapse-5-242675\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo puedo rastrear mi pedido?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-242675\" aria-labelledby=\"faq_5-242675\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-23\"><p>Una vez que su pedido sea enviado, recibir\u00e1 un correo electr\u00f3nico de confirmaci\u00f3n de env\u00edo con la informaci\u00f3n de seguimiento.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242678 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">No encuentro mi paquete. \u00bfQu\u00e9 debo hacer?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:23:59+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-242678\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-242678\" href=\"#collapse-5-242678\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">No encuentro mi paquete. \u00bfQu\u00e9 debo hacer?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-242678\" aria-labelledby=\"faq_5-242678\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-24\"><p>Si el seguimiento indica que el paquete ha sido entregado, pero no logra encontrarlo, por favor verifique primero la direcci\u00f3n de entrega, los puntos de acceso cercanos, los alrededores de su propiedad, con sus vecinos o en la conserjer\u00eda o sala de correo de su edificio.<\/p>\n<\/div><div class=\"fusion-text fusion-text-25 fusion-text-no-margin\" style=\"--awb-margin-bottom:2px;\"><p>Si a\u00fan no logra localizarlo, por favor cont\u00e1ctenos con su n\u00famero de pedido:<\/p>\n<\/div><div class=\"fusion-text fusion-text-26 fusion-text-no-margin\" style=\"--awb-margin-bottom:2px;\"><p>EE. UU. y Canad\u00e1: <a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:support@ponycycle.com\">support@ponycycle.com<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-27\"><p>Europa y otras regiones: <a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:custserv@ponycycle.de\">custserv@ponycycle.de<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-28\"><p>Por favor, cont\u00e1ctenos dentro de los 30 d\u00edas posteriores a que el paquete sea marcado como entregado, ya que los reembolsos o reemplazos podr\u00edan no estar garantizados despu\u00e9s de ese plazo.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242681 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">Compr\u00e9 tanto el poni como el accesorio, pero solo recib\u00ed el poni. \u00bfD\u00f3nde est\u00e1 el accesorio?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:21:15+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-242681\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-242681\" href=\"#collapse-5-242681\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Compr\u00e9 tanto el poni como el accesorio, pero solo recib\u00ed el poni. \u00bfD\u00f3nde est\u00e1 el accesorio?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-242681\" aria-labelledby=\"faq_5-242681\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-29\"><p>Para que todos los productos de su pedido lleguen al mismo tiempo, los accesorios se colocan dentro de la caja del poni y se env\u00edan juntos. Por favor, abra la caja del poni para encontrarlos.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Garant\u00eda, devoluciones y pol\u00edtica de precios<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-6 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-6 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-6 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-6 .panel-title a:not(:hover){}.fusion-accordian  #accordian-6 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-6 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-6 .panel-title a:hover,.fusion-accordian #accordian-6 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-6 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-6 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-6 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-6 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-6\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242690 warranty-returns-price-policy \"><span class=\"entry-title rich-snippet-hidden\">\u00bfOfrece PonyCycle\u00ae igualaci\u00f3n de precios?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:20:05+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-242690\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-6-242690\" href=\"#collapse-6-242690\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfOfrece PonyCycle\u00ae igualaci\u00f3n de precios?<\/div><\/a><\/h3><\/div><div id=\"collapse-6-242690\" aria-labelledby=\"faq_6-242690\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-37 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-30\"><p>Actualmente, PonyCycle\u00ae no ofrece igualaci\u00f3n de precios. Sin embargo, los art\u00edculos de PonyCycle adquiridos a trav\u00e9s de un distribuidor autorizado est\u00e1n cubiertos por la garant\u00eda de 180 d\u00edas.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242687 warranty-returns-price-policy \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1l es la pol\u00edtica de devoluciones de PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:20:52+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-242687\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-6-242687\" href=\"#collapse-6-242687\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1l es la pol\u00edtica de devoluciones de PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-6-242687\" aria-labelledby=\"faq_6-242687\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-38 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-31\"><p>Ofrecemos una pol\u00edtica completa de devoluciones de 30 d\u00edas a partir de la fecha de compra. \u00bfNo est\u00e1 completamente satisfecho con su compra? Simplemente env\u00edenos un correo electr\u00f3nico y le responderemos con las instrucciones para la devoluci\u00f3n.<\/p>\n<p>El producto no debe haber sido utilizado, y el art\u00edculo devuelto debe encontrarse en su embalaje original (incluyendo las piezas protectoras de los pedales) y en las mismas condiciones en que fue recibido. Esto significa que no debe presentar da\u00f1os ni rasgu\u00f1os, y debe incluir las etiquetas originales, las instrucciones de uso, los folletos de garant\u00eda y cualquier otra etiqueta colgante o envoltorio. No se emitir\u00e1n reembolsos por productos da\u00f1ados ni por aquellos que carezcan de su embalaje original.<\/p>\n<p>Los reembolsos se emiten \u00fanicamente por el precio de compra del\/de los art\u00edculo(s) devuelto(s) y por cualquier impuesto sobre las ventas aplicable, abon\u00e1ndose en la misma forma de pago original utilizada para adquirir el art\u00edculo. Los gastos de env\u00edo, tanto los de la entrega inicial como los de la devoluci\u00f3n, no son reembolsables.<\/p>\n<p>Le sugerimos que realice sus devoluciones a trav\u00e9s de un servicio que ofrezca seguimiento del paquete, ya que no podemos emitir reembolsos por devoluciones que se extrav\u00eden durante el transporte.<\/p>\n<\/div><div class=\"fusion-text fusion-text-32 fusion-text-no-margin\" style=\"--awb-margin-bottom:10px;\"><p>Las devoluciones m\u00e1s frecuentes se deben a una elecci\u00f3n incorrecta de la talla al realizar el pedido. Para evitar estos gastos adicionales, le recomendamos consultar nuestras <a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/blog\/which-size-ponycycle-should-i-get\/\">instrucciones para la elecci\u00f3n de tallas<\/a> antes de realizar su compra. Si tiene alguna pregunta adicional, por favor env\u00edenos un correo electr\u00f3nico a:<\/p>\n<\/div><div class=\"fusion-text fusion-text-33 fusion-text-no-margin\" style=\"--awb-margin-bottom:5px;\"><p>Am\u00e9rica: <a href=\"mailto:support@ponycycle.com\">support@ponycycle.com<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-34\"><p>Europa y otros pa\u00edses: <a href=\"mailto:custserv@ponycycle.de\">custserv@ponycycle.de<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-35\"><p>Cualquier pieza de repuesto solicitada se considera una venta final. No ofrecemos reembolsos, cambios ni devoluciones en piezas de repuesto.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242684 warranty-returns-price-policy \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPonyCycle\u00ae incluye garant\u00eda?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:21:03+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-242684\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-6-242684\" href=\"#collapse-6-242684\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPonyCycle\u00ae incluye garant\u00eda?<\/div><\/a><\/h3><\/div><div id=\"collapse-6-242684\" aria-labelledby=\"faq_6-242684\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-39 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-36\"><p>We warrants that our products will be free from defects in material and workmanship occurring under normal use for a period limited to 180 days from the date of purchase. This warranty is available only to the original purchaser of the product and requires a copy of the sales receipt.<\/p>\n<p>Esta garant\u00eda no cubre:<\/p>\n<ul>\n<li>Da\u00f1os en cualquier accesorio decorativo.<\/li>\n<li>Componentes, piezas o accesorios que no estaban destinados originalmente para el poni tal como se vendi\u00f3, o que no son compatibles con \u00e9l.<\/li>\n<li>Da\u00f1os causados \u200b\u200bpor un montaje inadecuado.<\/li>\n<li>Da\u00f1os causados \u200b\u200bpor reparaciones, mantenimiento o almacenamiento inadecuados o no autorizados.<\/li>\n<li>Da\u00f1os causados \u200b\u200bpor uso indebido, falta de cuidado, manipulaci\u00f3n incorrecta, accidentes, abuso u otro uso anormal.<\/li>\n<li>Productos que han sido modificados o alterados.<\/li>\n<li>Desgaste normal por el uso.<\/li>\n<li>Problemas est\u00e9ticos, tales como decoloraci\u00f3n o rasgu\u00f1os.<\/li>\n<li>Cualquier cargo por mano de obra para el reemplazo de piezas o reparaciones.<\/li>\n<li>Cualquier otra causa que no derive de defectos en los materiales o en la mano de obra.<\/li>\n<li>Cualquier p\u00e9rdida o da\u00f1o asociado con el uso comercial o de alquiler, sobrecarga, carreras o competiciones.<\/li>\n<\/ul>\n<p>Ni el vendedor ni el fabricante ser\u00e1n responsables de ninguna p\u00e9rdida, da\u00f1o o lesi\u00f3n que resulte del uso directo o indirecto de este producto, o de la incapacidad del comprador para determinar el uso o la aplicaci\u00f3n adecuados del mismo.<\/p>\n<p>Las ruedas, el sill\u00edn, los resortes y las unidades de sonido son piezas sujetas a un desgaste r\u00e1pido. No est\u00e1n cubiertas por la garant\u00eda. Por favor, haga <a href=\"https:\/\/ponycycle.com\/es-us\/replacement-parts\/\">clic<\/a> aqu\u00ed y realice su pedido directamente si necesita piezas de repuesto.<\/p>\n<\/div><div class=\"fusion-text fusion-text-37 fusion-text-no-margin\" style=\"--awb-margin-bottom:10px;\"><p>Para otras piezas cubiertas por la garant\u00eda, o en caso de recibir piezas defectuosas o faltantes, por favor env\u00edenos un correo electr\u00f3nico. Nos pondremos en contacto con usted a la mayor brevedad posible.<\/p>\n<\/div><div class=\"fusion-text fusion-text-38 fusion-text-no-margin\" style=\"--awb-margin-bottom:5px;\"><p><span style=\"color: #393c41;\">Estados Unidos y Canad\u00e1: <a href=\"mailto:support@ponycycle.com\">support@ponycycle.com<\/a><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-39\"><p>Europa y otros pa\u00edses:<a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:custserv@ponycycle.de\"> custserv@ponycycle.de<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-40\"><p><span style=\"color: var(--awb-text-color); font-family: var(--awb-text-font-family); font-size: var(--awb-font-size); font-style: var(--awb-text-font-style); font-weight: var(--awb-text-font-weight); letter-spacing: var(--awb-letter-spacing); text-align: var(--awb-content-alignment); text-transform: var(--awb-text-transform); background-color: var(--awb-bg-color-hover);\">Por favor, tenga en cuenta lo siguiente::<\/span><\/p>\n<p>La garant\u00eda es v\u00e1lida bajo condiciones de uso normal por un periodo limitado de 180 d\u00edas a partir de la fecha de compra.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-40 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Repuestos y soluci\u00f3n de problemas<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-41 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-7 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-7 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-7 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-7 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-7 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-7 .panel-title a:not(:hover){}.fusion-accordian  #accordian-7 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-7 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-7 .panel-title a:hover,.fusion-accordian #accordian-7 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-7 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-7 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-7 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-7 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-7\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242693 replacement-parts-troubleshooting \"><span class=\"entry-title rich-snippet-hidden\">\u00bfHay repuestos disponibles para PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:19:53+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_7-242693\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-242693\" href=\"#collapse-7-242693\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfHay repuestos disponibles para PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-7-242693\" aria-labelledby=\"faq_7-242693\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-42 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-41\"><p>S\u00ed. <a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/replacement-parts\/\">Aqu\u00ed<\/a> est\u00e1n disponibles piezas de repuesto, incluyendo ruedas, resortes y m\u00e1s.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242696 replacement-parts-troubleshooting \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo reemplazo las piezas de PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:19:43+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_7-242696\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-242696\" href=\"#collapse-7-242696\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo reemplazo las piezas de PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-7-242696\" aria-labelledby=\"faq_7-242696\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-43 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-42\"><p>Puede reemplazar las piezas usted mismo en 3 a 5 minutos. Para ver las instrucciones, consulte el enlace de abajo.<\/p>\n<p><b>Para reemplazar la rueda:<\/b><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/how-to-replace-the-broken-brake-wheel%ef%bc%9f-model-u-2nd-gen\/\">Rueda con freno del Model U (2nd gen.)<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/how-to-replace-the-broken-wheel%ef%bc%9f-model-u-2nd-gen\/\">Rueda est\u00e1ndar del Model U (2nd gen.)<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/how-to-replace-the-broken-wheel%ef%bc%9f-model-u\/\">Model U (1st gen.)<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/how-to-replace-the-broken-wheel-model-k\/\">Model K<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/how-to-replace-the-broken-wheel-model-n\/\">Model N<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/compare-all-wheels\/\">Comparar todas las ruedas<\/a><\/p>\n<p><b>Para reemplazar el muelle:<\/b><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/how-to-replace-the-broken-spring-model-u\/\">Model U<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/how-to-replace-the-broken-spring-model-k\/\">Model K<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/how-to-replace-the-broken-spring-model-n\/\">Model N<\/a><\/p>\n<p><b>Para reemplazar la unidad de sonido del Model U:<\/b><\/p>\n<p style=\"color: var(--awb-color7);\">Haga <a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/es-us\/how-to-replace-the-sound-unit-model-u\/\">clic<\/a> aqu\u00ed para ver las instrucciones.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242699 replacement-parts-troubleshooting \"><span class=\"entry-title rich-snippet-hidden\">\u00bfD\u00f3nde puedo encontrar el n\u00famero de modelo de mi PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:19:33+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_7-242699\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-242699\" href=\"#collapse-7-242699\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfD\u00f3nde puedo encontrar el n\u00famero de modelo de mi PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-7-242699\" aria-labelledby=\"faq_7-242699\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-44 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-43\"><p>Haga <a href=\"https:\/\/ponycycle.com\/es-us\/where-to-find-the-model-number\/\">clic<\/a> aqu\u00ed para ver las instrucciones.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242702 replacement-parts-troubleshooting \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo puedo determinar r\u00e1pidamente el tama\u00f1o de mi PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:19:20+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_7-242702\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-242702\" href=\"#collapse-7-242702\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo puedo determinar r\u00e1pidamente el tama\u00f1o de mi PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-7-242702\" aria-labelledby=\"faq_7-242702\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-45 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-44\"><p>Si tiene dudas sobre el tama\u00f1o de su PonyCycle\u00ae, puede determinarlo r\u00e1pidamente midiendo los siguientes par\u00e1metros del producto. Al realizar las mediciones, aseg\u00farese de que el poni se encuentre en posici\u00f3n vertical y libre de cualquier deformaci\u00f3n, ya que esto podr\u00eda afectar la precisi\u00f3n de los resultados.<\/p>\n<p><a href=\"mailto:support@ponycycle.com\"><span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: rgba(0, 0, 0, 0);\"><span style=\"color: var(--awb-custom_color_3);\">Si tiene alguna pregunta, no dude en contactar a support@ponycycle.com<\/span><\/span><\/u><\/span><span style=\"color: var(--awb-custom_color_3);\">.<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-46 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:auto;--awb-margin-top-large:0px;--awb-spacing-right-large:2%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2%;--awb-width-medium:auto;--awb-order-medium:0;--awb-spacing-right-medium:2%;--awb-spacing-left-medium:2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:37px;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"611\" height=\"371\" title=\"757d25ecba94c2a0d7abcb07541de6a6\" src=\"https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/757d25ecba94c2a0d7abcb07541de6a6.jpg\" alt class=\"img-responsive wp-image-242703\" srcset=\"https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/757d25ecba94c2a0d7abcb07541de6a6-200x121.jpg 200w, https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/757d25ecba94c2a0d7abcb07541de6a6-400x243.jpg 400w, https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/757d25ecba94c2a0d7abcb07541de6a6-600x364.jpg 600w, https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/757d25ecba94c2a0d7abcb07541de6a6.jpg 611w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"588\" height=\"418\" title=\"2_fd3a4875-f808-4757-be8a-8e63c03c2b16\" src=\"https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/2_fd3a4875-f808-4757-be8a-8e63c03c2b16.jpg\" alt class=\"img-responsive wp-image-242704\" srcset=\"https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/2_fd3a4875-f808-4757-be8a-8e63c03c2b16-200x142.jpg 200w, https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/2_fd3a4875-f808-4757-be8a-8e63c03c2b16-400x284.jpg 400w, https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/2_fd3a4875-f808-4757-be8a-8e63c03c2b16.jpg 588w\" sizes=\"(max-width: 640px) 100vw, 588px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242708 replacement-parts-troubleshooting \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo puedo solucionar problemas con mi PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:19:08+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_7-242708\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-242708\" href=\"#collapse-7-242708\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo puedo solucionar problemas con mi PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-7-242708\" aria-labelledby=\"faq_7-242708\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-47 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-45\"><p>Aunque nuestros productos son de muy alta calidad, debido a los diversos escenarios de uso diario, ocasionalmente pueden surgir problemas inesperados. No se preocupe: hemos preparado m\u00e9todos sencillos y eficaces para que pueda resolver cualquier inconveniente. Nos aseguraremos de que estos problemas no afecten su disfrute al montar en su PonyCycle. Para m\u00e1s informaci\u00f3n, por favor haga <a href=\"https:\/\/ponycycle.com\/es-us\/ponycycle-troubleshooting\/\">clic<\/a> aqu\u00ed.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-48 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Preguntas sobre cuidados y compras especiales<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-49 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-8 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-8 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-8 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-8 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-8 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-8 .panel-title a:not(:hover){}.fusion-accordian  #accordian-8 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-8 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-8 .panel-title a:hover,.fusion-accordian #accordian-8 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-8 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-8 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-8 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-8 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-8\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242711 care-special-purchase-questions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo limpio mi PonyCycle\u00ae?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:18:57+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_8-242711\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-8-242711\" href=\"#collapse-8-242711\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo limpio mi PonyCycle\u00ae?<\/div><\/a><\/h3><\/div><div id=\"collapse-8-242711\" aria-labelledby=\"faq_8-242711\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-50 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-46\"><p>Por favor, siga nuestras instrucciones de<a href=\"https:\/\/ponycycle.com\/es-us\/can-the-pony-be-washed\/\"> limpieza<\/a> recomendadas para ayudar a mantener su PonyCycle\u00ae en las mejores condiciones a lo largo del tiempo.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242720 care-special-purchase-questions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfOfrecen descuento militar?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:23:49+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_8-242720\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-8-242720\" href=\"#collapse-8-242720\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfOfrecen descuento militar?<\/div><\/a><\/h3><\/div><div id=\"collapse-8-242720\" aria-labelledby=\"faq_8-242720\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-51 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-47 fusion-text-no-margin\" style=\"--awb-margin-bottom:10px;\"><p>\u00a1Por supuesto que s\u00ed! Para mostrar nuestro agradecimiento por su servicio, nos complace ofrecer un descuento tanto a clientes militares en servicio activo como a veteranos.<\/p>\n<\/div><div class=\"fusion-text fusion-text-48 fusion-text-no-margin\" style=\"--awb-margin-bottom:5px;\"><p>Estados Unidos y Canad\u00e1: <span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: rgba(0, 0, 0, 0);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:support@ponycycle.com\">support@ponycycle.com<\/a><\/span><\/u><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-49\"><p>Europa y algunos otros pa\u00edses: <span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:custserv@ponycycle.de\">custserv@ponycycle.de<\/a><\/span><\/u><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242714 care-special-purchase-questions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPuedo comprar un PonyCycle\u00ae usado?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:18:45+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_8-242714\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-8-242714\" href=\"#collapse-8-242714\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPuedo comprar un PonyCycle\u00ae usado?<\/div><\/a><\/h3><\/div><div id=\"collapse-8-242714\" aria-labelledby=\"faq_8-242714\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-52 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-50 fusion-text-no-margin\" style=\"--awb-margin-bottom:10px;\"><p>La sostenibilidad forma parte de nuestra responsabilidad social; por ello, queremos reducir los residuos y contribuir a la protecci\u00f3n del medio ambiente ofreciendo ponis usados. Puede adquirir un PonyCycle\u00ae usado a un precio muy ventajoso; por favor, env\u00edenos un correo electr\u00f3nico para obtener m\u00e1s informaci\u00f3n.<\/p>\n<\/div><div class=\"fusion-text fusion-text-51 fusion-text-no-margin\" style=\"--awb-margin-bottom:5px;\"><p>Am\u00e9rica: <span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: rgba(0, 0, 0, 0);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:support@ponycycle.com\">support@ponycycle.com<\/a><\/span><\/u><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-52\"><p>Europa y otros pa\u00edses: <span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:custserv@ponycycle.de\">custserv@ponycycle.de<\/a><\/span><\/u><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-242717 care-special-purchase-questions \"><span class=\"entry-title rich-snippet-hidden\">\u00bfEs PonyCycle\u00ae adecuado para negocios de alquiler?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/es-us\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:18:33+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_8-242717\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-8-242717\" href=\"#collapse-8-242717\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfEs PonyCycle\u00ae adecuado para negocios de alquiler?<\/div><\/a><\/h3><\/div><div id=\"collapse-8-242717\" aria-labelledby=\"faq_8-242717\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-53 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-53\"><p>Los productos PonyCycle\u00ae que se venden en l\u00ednea son versiones dom\u00e9sticas para uso privado. Para negocios de alquiler, por favor cont\u00e1ctenos para consultar sobre la versi\u00f3n comercial de PonyCycle\u00ae.<\/p>\n<\/div><div class=\"fusion-text fusion-text-54 fusion-text-no-margin\" style=\"--awb-margin-bottom:5px;\"><p><span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: rgba(0, 0, 0, 0);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:support@ponycycle.com\">Estados Unidos y Canad\u00e1: support@ponycycle.com<\/a><\/span><\/u><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-55\"><p>Europa y algunos otros pa\u00edses: <span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: rgba(0, 0, 0, 0);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:custserv@ponycycle.de\">custserv@ponycycle.de<\/a><\/span><\/u><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-54 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-row\"><div class=\"fusion-text fusion-text-56 fusion-text-no-margin\" style=\"--awb-margin-bottom:0px;\"><p><b style=\"font-size: 20px;\" data-fusion-font=\"true\">\u00bfA\u00fan necesita ayuda? Por favor, cont\u00e1ctenos.  <\/b><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:20px;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-row\"><div ><a class=\"fusion-button button-flat button-large button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button-border-radius-top-left:50px;--button-border-radius-top-right:50px;--button-border-radius-bottom-right:50px;--button-border-radius-bottom-left:50px;\" target=\"_self\" href=\"https:\/\/ponycycle.com\/es-us\/contact-us\/\"><span class=\"fusion-button-text\">Contact Us &#8211; PonyCycle Inc.<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-240977","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ponycycle.com\/es-us\/wp-json\/wp\/v2\/pages\/240977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ponycycle.com\/es-us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ponycycle.com\/es-us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ponycycle.com\/es-us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ponycycle.com\/es-us\/wp-json\/wp\/v2\/comments?post=240977"}],"version-history":[{"count":0,"href":"https:\/\/ponycycle.com\/es-us\/wp-json\/wp\/v2\/pages\/240977\/revisions"}],"wp:attachment":[{"href":"https:\/\/ponycycle.com\/es-us\/wp-json\/wp\/v2\/media?parent=240977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}