{"id":243096,"date":"2026-01-01T04:20:48","date_gmt":"2026-01-01T04:20:48","guid":{"rendered":"https:\/\/ponycycle.com\/help-center\/"},"modified":"2026-05-21T04:54:58","modified_gmt":"2026-05-21T04:54:58","slug":"help-center","status":"publish","type":"page","link":"https:\/\/ponycycle.com\/fr-ca\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one pc-title-responsive\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h1 style=\"text-align: center;\">Centre d&#8217;aide PonyCycle\u00ae<\/h1><\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: center;\">Find clear answers to common questions about PonyCycle\u00ae ride-on toys, including safety, sizing, shipping, product use, and order support.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Questions les plus courantes<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243488 top-questions \"><span class=\"entry-title rich-snippet-hidden\">Qu&#8217;est-ce que PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-02T06:01:15+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-243488\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-243488\" href=\"#collapse-1-243488\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qu&#8217;est-ce que PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-243488\" aria-labelledby=\"faq_1-243488\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p>PonyCycle\u00ae est le jouet original en forme de cheval ou de licorne \u00e0 chevaucher qui avance lorsque l&#8217;enfant effectue un mouvement de va-et-vient \u2014 sans piles ni moteur.<\/p>\n<p>L&#8217;enfant s&#8217;assoit en selle et appuie sur les \u00e9triers ; en se redressant puis en appuyant de nouveau, il fait avancer le poney. Il suffit de tourner les poign\u00e9es pour diriger et de serrer le frein \u00e0 main pour s&#8217;arr\u00eater \u2013 ce dernier est de s\u00e9rie sur tous les mod\u00e8les.  <\/p>\n<p>PonyCycle\u00ae convient aussi bien \u00e0 une utilisation int\u00e9rieure qu&#8217;ext\u00e9rieure sur toutes les surfaces planes, lisses et dures. Il offre les m\u00eames sensations qu&#8217;un vrai poney et, comme c&#8217;est l&#8217;enfant qui actionne le mouvement, c&#8217;est un jeu actif et sans \u00e9cran auquel il aura envie de revenir spontan\u00e9ment.  <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243491 top-questions \"><span class=\"entry-title rich-snippet-hidden\">Pourquoi choisir PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-02T06:02:00+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-243491\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-243491\" href=\"#collapse-1-243491\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pourquoi choisir PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-243491\" aria-labelledby=\"faq_1-243491\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><p>Contrairement aux chevaux \u00e0 bascule ou aux porteurs \u00e0 piles, PonyCycle\u00ae fonctionne uniquement gr\u00e2ce aux mouvements de l&#8217;enfant. PonyCycle\u00ae allie jeu actif, sensations de conduite r\u00e9alistes et plaisir durable. Con\u00e7u pour une utilisation int\u00e9rieure et ext\u00e9rieure, il est fabriqu\u00e9 \u00e0 partir de mat\u00e9riaux non toxiques et offre une exp\u00e9rience s\u00e9curitaire et stimulante aux enfants.   <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-246004 top-questions \"><span class=\"entry-title rich-snippet-hidden\">PonyCycle\u00ae est-il un bon-cadeau sans \u00e9cran ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-02T06:02:45+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-246004\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-246004\" href=\"#collapse-1-246004\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">PonyCycle\u00ae est-il un bon-cadeau sans \u00e9cran ?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-246004\" aria-labelledby=\"faq_1-246004\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><p>Oui. La plupart des cadeaux sans \u00e9cran rivalisent avec les \u00e9crans en cherchant \u00e0 stimuler l&#8217;enfant : une trousse de loisirs cr\u00e9atifs occupe l&#8217;enfant pendant un apr\u00e8s-midi, un jeu de soci\u00e9t\u00e9 n\u00e9cessite un deuxi\u00e8me joueur. Le PonyCycle\u00ae, lui, propose \u00e0 l&#8217;enfant un d\u00e9fi \u00e0 relever. Il avance gr\u00e2ce aux mouvements de l&#8217;enfant, sollicitant ainsi son attention et lui offrant en retour vitesse, contr\u00f4le et jeu d&#8217;imitation \u00e0 la mesure de son implication. Pas besoin de le recharger, pas de t\u00e9l\u00e9commande ni d&#8217;application \u00e0 t\u00e9l\u00e9charger.     <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-246007 top-questions \"><span class=\"entry-title rich-snippet-hidden\">PonyCycle\u00ae est-il un bon cadeau des grands-parents ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-09-02T06:03:42+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-246007\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-246007\" href=\"#collapse-1-246007\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">PonyCycle\u00ae est-il un bon cadeau des grands-parents ?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-246007\" aria-labelledby=\"faq_1-246007\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><p>Oui. C&#8217;est le genre de cadeau que les parents h\u00e9sitent \u00e0 s&#8217;offrir, et dont les enfants se souviennent encore des ann\u00e9es plus tard.  <\/p>\n<p><span style=\"letter-spacing: 0.24px; background-color: rgba(0, 0, 0, 0);\">Trois raisons expliquent pourquoi ce cadeau, offert par les grands-parents, est une r\u00e9ussite. Il ne laisse aucune charge aux parents : pas de piles \u00e0 acheter, pas de chargeur \u00e0 trouver, pas de temps d&#8217;\u00e9cran \u00e0 n\u00e9gocier. Il dure bien au-del\u00e0 de l&#8217;occasion : un PonyCycle\u00ae de la bonne taille sert pendant des ann\u00e9es plut\u00f4t que des semaines, et est souvent transmis \u00e0 un petit fr\u00e8re ou une petite s\u0153ur. Et pour un enfant de trois \u00e0 cinq ans, trop jeune pour la plupart des cours d&#8217;\u00e9quitation, c&#8217;est le cheval dont il peut enfin r\u00eaver.    <br \/><\/span><\/p>\n<p><span style=\"letter-spacing: 0.24px; background-color: rgba(0, 0, 0, 0);\">Une option \u00e0 consid\u00e9rer : avoir un poney \u00e0 la maison plut\u00f4t qu&#8217;\u00e0 la maison transforme chaque visite en une journ\u00e9e d&#8217;\u00e9quitation.<\/span><\/p><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243494 top-questions \"><span class=\"entry-title rich-snippet-hidden\">Comment fonctionne un PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:34:58+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-243494\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-243494\" href=\"#collapse-1-243494\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment fonctionne un PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-243494\" aria-labelledby=\"faq_1-243494\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><p>Il suffit aux enfants de s&#8217;asseoir sur la selle, de mettre leurs pieds dans les \u00e9triers et de pousser pour faire avancer le poney. Pour l&#8217;arr\u00eater, ils peuvent poser le pied par terre ou utiliser le frein. C&#8217;est tout.<\/p>\n<\/div><div class=\"fusion-image-element \" style=\"--awb-max-width:500px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"500\" title=\"3\" src=\"https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/08\/3-1.gif\" alt class=\"img-responsive wp-image-192249\"\/><\/span><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243498 top-questions \"><span class=\"entry-title rich-snippet-hidden\">Is PonyCycle\u00ae worth it?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-08-13T05:51:00+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-243498\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-243498\" href=\"#collapse-1-243498\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is PonyCycle\u00ae worth it?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-243498\" aria-labelledby=\"faq_1-243498\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><p>Oui. Le PonyCycle\u00ae avance gr\u00e2ce aux mouvements de rebond de l&#8217;enfant : pas de piles, pas de moteur, rien \u00e0 recharger. Sa grande valeur r\u00e9side notamment dans sa durabilit\u00e9. Choisir la taille et la gamme adapt\u00e9es \u00e0 l&#8217;\u00e2ge et \u00e0 la taille de votre enfant permet de prolonger sa dur\u00e9e d&#8217;utilisation, le faisant durer des ann\u00e9es plut\u00f4t que quelques mois seulement.    <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243501 top-questions \"><span class=\"entry-title rich-snippet-hidden\">\u00c0 quel \u00e2ge s&#8217;adresse PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:34:38+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-243501\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-243501\" href=\"#collapse-1-243501\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00c0 quel \u00e2ge s&#8217;adresse PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-243501\" aria-labelledby=\"faq_1-243501\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-7 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><p>L&#8217;\u00e2ge recommand\u00e9 se situe g\u00e9n\u00e9ralement entre 3 et 12 ans, bien que les enfants de tous \u00e2ges, y compris les adultes, aiment bien l&#8217;utiliser. Si les enfants sont assez grands pour atteindre les p\u00e9dales et assez habiles pour le contr\u00f4ler et le diriger, on laisse la d\u00e9cision aux parents.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243504 top-questions \"><span class=\"entry-title rich-snippet-hidden\">How do I choose the right PonyCycle\u00ae size?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-08-10T03:22:24+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_1-243504\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-243504\" href=\"#collapse-1-243504\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I choose the right PonyCycle\u00ae size?<\/div><\/a><\/h3><\/div><div id=\"collapse-1-243504\" aria-labelledby=\"faq_1-243504\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-9\"><p>Choisissez la taille de PonyCycle\u00ae adapt\u00e9e en fonction de l&#8217;\u00e2ge, de la taille et de la position de votre enfant sur la selle. \u00c0 titre indicatif, la taille 3 convient aux enfants de 3 \u00e0 4 ans, la taille 4 aux enfants de 4 \u00e0 7 ans et la taille 5 aux enfants de 7 ans et plus. Pour une recommandation plus pr\u00e9cise, <a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/blog\/which-size-ponycycle-should-i-get\/\">veuillez<\/a> consulter le guide des tailles PonyCycle\u00ae.   <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>\u00c0 propos de PonyCycle\u00ae<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-2 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-2 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-2 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-2 .panel-title a:not(:hover){}.fusion-accordian  #accordian-2 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-2 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-2 .panel-title a:hover,.fusion-accordian #accordian-2 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-2 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-2 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-2\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243507 about-ponycycle \"><span class=\"entry-title rich-snippet-hidden\">Qu&#8217;est-ce qui distingue PonyCycle\u00ae des jouets porteurs \u00e9lectriques ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:34:21+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-243507\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-2-243507\" href=\"#collapse-2-243507\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qu&#8217;est-ce qui distingue PonyCycle\u00ae des jouets porteurs \u00e9lectriques ?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-243507\" aria-labelledby=\"faq_2-243507\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10\"><p>PonyCycle\u00ae is completely kid-powered and requires no batteries, charging, or electricity. This creation offers a more active riding experience that encourages movement and imaginative play.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243510 about-ponycycle \"><span class=\"entry-title rich-snippet-hidden\">Quelles sont les diff\u00e9rences entre les diff\u00e9rents mod\u00e8les ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:34:14+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-243510\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-2-243510\" href=\"#collapse-2-243510\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelles sont les diff\u00e9rences entre les diff\u00e9rents mod\u00e8les ?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-243510\" aria-labelledby=\"faq_2-243510\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11\"><p>Les diff\u00e9rents mod\u00e8les PonyCycle\u00ae se distinguent par leurs caract\u00e9ristiques, leur design et l&#8217;exp\u00e9rience de conduite qu&#8217;ils offrent. Pour comparer les mod\u00e8les U, E, Y et X, veuillez consulter notre page <a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/shop.ponycycle.com\/en-ca\/pages\/compare-all-models\">\u00ab Comparer tous les mod\u00e8les \u00bb<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243513 about-ponycycle \"><span class=\"entry-title rich-snippet-hidden\">\u00c0 quoi ressemble l&#8217;emballage ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:34:05+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-243513\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-2-243513\" href=\"#collapse-2-243513\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00c0 quoi ressemble l&#8217;emballage ?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-243513\" aria-labelledby=\"faq_2-243513\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-12\"><p>L&#8217;emballage PonyCycle\u00ae est con\u00e7u pour \u00eatre pr\u00e9sentable et pr\u00eat \u00e0 offrir, ce qui le rend id\u00e9al pour les anniversaires, les f\u00eates et les occasions sp\u00e9ciales.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243388 about-ponycycle \"><span class=\"entry-title rich-snippet-hidden\">\u00c0 quoi ressemblent les sons du cheval ou de la licorne ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:33:56+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-243388\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-2-243388\" href=\"#collapse-2-243388\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00c0 quoi ressemblent les sons du cheval ou de la licorne ?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-243388\" aria-labelledby=\"faq_2-243388\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-13\"><p>Cliquez ici pour \u00e9couter.<\/p>\n<p>Model U:<\/p>\n<p><a href=\"https:\/\/ponycycle.com\/fr-ca\/what-is-the-horse-sound-of-model-u-like\/\"><u><span style=\"color: var(--awb-custom_color_3);\">Cheval<\/span><\/u><\/a><\/p>\n<p><a href=\"https:\/\/ponycycle.com\/fr-ca\/whats-the-unicorn-sound-of-model-u-like\/\"><u><span style=\"color: var(--awb-custom_color_3);\">Licorne<\/span><\/u><\/a><\/p>\n<p>Model Y:<\/p>\n<p><a href=\"https:\/\/ponycycle.com\/fr-ca\/what-is-the-horse-sound-of-model-y-like\/\"><u><span style=\"color: var(--awb-custom_color_3);\">Cheval<\/span><\/u><\/a><\/p>\n<p><a href=\"https:\/\/ponycycle.com\/fr-ca\/what-is-the-unicorn-sound-of-model-y-like\/\"><u><span style=\"color: var(--awb-custom_color_3);\">Licorne<\/span><\/u><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243391 about-ponycycle \"><span class=\"entry-title rich-snippet-hidden\">Le montage est-il n\u00e9cessaire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:33:50+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_2-243391\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-2-243391\" href=\"#collapse-2-243391\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Le montage est-il n\u00e9cessaire ?<\/div><\/a><\/h3><\/div><div id=\"collapse-2-243391\" aria-labelledby=\"faq_2-243391\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-14\"><p>Oui. Le PonyCycle\u00ae n\u00e9cessite un assemblage simple avant utilisation. Veuillez suivre les <a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/i-have-a-new-ponycycle-toy-how-to-assemble-it\/\">instructions d&#8217;assemblage<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Conditions de conduite<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-3 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-3 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-3 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-3 .panel-title a:not(:hover){}.fusion-accordian  #accordian-3 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-3 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-3 .panel-title a:hover,.fusion-accordian #accordian-3 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-3 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-3 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-3\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243394 riding-conditions \"><span class=\"entry-title rich-snippet-hidden\">Can PonyCycle\u00ae be used indoors and outdoors?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-08-13T03:08:41+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_3-243394\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-3-243394\" href=\"#collapse-3-243394\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can PonyCycle\u00ae be used indoors and outdoors?<\/div><\/a><\/h3><\/div><div id=\"collapse-3-243394\" aria-labelledby=\"faq_3-243394\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-15\"><p>PonyCycle\u00ae est con\u00e7u pour \u00eatre utilis\u00e9 sur des surfaces dures, planes, lisses et continues, aussi bien \u00e0 l&#8217;int\u00e9rieur qu&#8217;\u00e0 l&#8217;ext\u00e9rieur : par exemple, sur du parquet, du carrelage, du stratifi\u00e9 ou de la moquette rase \u00e0 l&#8217;int\u00e9rieur, et sur des all\u00e9es ou des rev\u00eatements au sol bien lisses \u00e0 l&#8217;ext\u00e9rieur.<br \/>Pour une utilisation s\u00e9curitaire, choisissez des surfaces exemptes d&#8217;espaces, de joints, de fissures ou de bords en relief. La surveillance d&#8217;un adulte est recommand\u00e9e pour les sorties \u00e0 l&#8217;ext\u00e9rieur.  <\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243397 riding-conditions \"><span class=\"entry-title rich-snippet-hidden\">Peut-on utiliser le PonyCycle\u00ae sur des pentes ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:33:30+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_3-243397\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-3-243397\" href=\"#collapse-3-243397\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Peut-on utiliser le PonyCycle\u00ae sur des pentes ?<\/div><\/a><\/h3><\/div><div id=\"collapse-3-243397\" aria-labelledby=\"faq_3-243397\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-16\"><p>Non. Pour des raisons de s\u00e9curit\u00e9, le PonyCycle\u00ae doit \u00eatre utilis\u00e9 sur un sol plat, lisse et stable.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243400 riding-conditions \"><span class=\"entry-title rich-snippet-hidden\">Le PonyCycle\u00ae recule-t-il ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:33:21+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_3-243400\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-3-243400\" href=\"#collapse-3-243400\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Le PonyCycle\u00ae recule-t-il ?<\/div><\/a><\/h3><\/div><div id=\"collapse-3-243400\" aria-labelledby=\"faq_3-243400\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-17\"><p>Non. Le PonyCycle\u00ae est con\u00e7u pour ne pas reculer, contribuant ainsi \u00e0 am\u00e9liorer la s\u00e9curit\u00e9 du cavalier.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>S\u00e9curit\u00e9<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-4 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-4 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-4 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-4 .panel-title a:not(:hover){}.fusion-accordian  #accordian-4 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-4 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-4 .panel-title a:hover,.fusion-accordian #accordian-4 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-4 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-4 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-4 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-4 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-4\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243403 safety \"><span class=\"entry-title rich-snippet-hidden\">Le PonyCycle\u00ae est-il s\u00e9curitaire pour les enfants ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:32:14+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-243403\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-4-243403\" href=\"#collapse-4-243403\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Le PonyCycle\u00ae est-il s\u00e9curitaire pour les enfants ?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-243403\" aria-labelledby=\"faq_4-243403\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-18\"><p>Oui. Le PonyCycle\u00ae est con\u00e7u pour \u00eatre s\u00e9curitaire pour les enfants lorsqu&#8217;il est utilis\u00e9 correctement, sur des surfaces planes et adapt\u00e9es, et avec la taille appropri\u00e9e.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243406 safety \"><span class=\"entry-title rich-snippet-hidden\">PonyCycle\u00ae est-il certifi\u00e9 conforme aux normes de s\u00e9curit\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:32:06+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_4-243406\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-4-243406\" href=\"#collapse-4-243406\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">PonyCycle\u00ae est-il certifi\u00e9 conforme aux normes de s\u00e9curit\u00e9 ?<\/div><\/a><\/h3><\/div><div id=\"collapse-4-243406\" aria-labelledby=\"faq_4-243406\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-19\"><p>Oui. La s\u00e9curit\u00e9 des enfants a toujours \u00e9t\u00e9 notre priorit\u00e9 absolue. C&#8217;est pourquoi nous concevons et fabriquons le jouet PonyCycle\u00ae \u00e0 partir de mat\u00e9riaux exclusifs et non toxiques. PonyCycle\u00ae est conforme aux normes de s\u00e9curit\u00e9 ASTM-963 et EN-71. Utilis\u00e9 conform\u00e9ment \u00e0 sa destination, ce jouet est absolument s\u00fbr et fiable.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Exp\u00e9dition et commandes<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-5 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-5 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-5 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-5 .panel-title a:not(:hover){}.fusion-accordian  #accordian-5 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-5 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-5 .panel-title a:hover,.fusion-accordian #accordian-5 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-5 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-5 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-5 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-5 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-5\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243409 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">Quel est le d\u00e9lai d&#8217;exp\u00e9dition de ma commande PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:31:55+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-243409\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-243409\" href=\"#collapse-5-243409\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel est le d\u00e9lai d&#8217;exp\u00e9dition de ma commande PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-243409\" aria-labelledby=\"faq_5-243409\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-20\"><p>Les commandes sont g\u00e9n\u00e9ralement exp\u00e9di\u00e9es dans un d\u00e9lai de 1 \u00e0 3 jours ouvrables, et la livraison prend habituellement de 2 \u00e0 7 jours ouvrables apr\u00e8s l&#8217;exp\u00e9dition, selon la destination et la saison.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243412 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">Combien co\u00fbtent les frais d&#8217;exp\u00e9dition ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:31:46+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-243412\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-243412\" href=\"#collapse-5-243412\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Combien co\u00fbtent les frais d&#8217;exp\u00e9dition ?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-243412\" aria-labelledby=\"faq_5-243412\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-21\"><p>Pour les \u00c9tats-Unis : Livraison gratuite vers les 48 \u00c9tats am\u00e9ricains (excluant les pi\u00e8ces de rechange).<\/p>\n<p>Pour le Canada : Livraison gratuite en stock local au Canada.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243414 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">Exp\u00e9diez-vous \u00e0 l&#8217;\u00e9tranger ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:31:37+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-243414\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-243414\" href=\"#collapse-5-243414\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Exp\u00e9diez-vous \u00e0 l&#8217;\u00e9tranger ?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-243414\" aria-labelledby=\"faq_5-243414\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-22\"><p>Oui, PonyCycle\u00ae livre \u00e0 l&#8217;international. Veuillez faire vos achats directement dans nos boutiques officielles.<\/p>\n<p>L&#8217;Am\u00e9rique et le Canada <span style=\"color: var(--awb-custom_color_3);\"><a href=\"https:\/\/shop.ponycycle.com\/\"><u><span style=\"color: var(--awb-custom_color_3);\">shop.ponycycle.com<\/span><\/u><\/a><br \/>\n<\/span>L&#8217;Europe et quelques autres pays <span style=\"color: var(--awb-custom_color_3);\"><a href=\"https:\/\/shopeu.ponycycle.com\/en\"><u><span style=\"color: var(--awb-custom_color_3);\">shopeu.ponycycle.com<\/span><\/u><\/a><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243417 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je faire le suivi de ma commande ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:31:28+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-243417\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-243417\" href=\"#collapse-5-243417\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je faire le suivi de ma commande ?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-243417\" aria-labelledby=\"faq_5-243417\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-23\"><p>Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un courriel de confirmation d&#8217;exp\u00e9dition contenant les informations de suivi.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243420 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">Je ne trouve pas mon colis. Que dois-je faire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:31:20+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-243420\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-243420\" href=\"#collapse-5-243420\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Je ne trouve pas mon colis. Que dois-je faire ?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-243420\" aria-labelledby=\"faq_5-243420\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-24\"><p>If your tracking shows the package was delivered but you can\u2019t find it, please first check your delivery address, nearby access points, around your property, with neighbors, or at your building\u2019s concierge\/mail room.<\/p>\n<\/div><div class=\"fusion-text fusion-text-25 fusion-text-no-margin\" style=\"--awb-margin-bottom:2px;\"><p>Si vous ne parvenez toujours pas \u00e0 le localiser, veuillez communiquer avec nous en indiquant votre num\u00e9ro de commande :<\/p>\n<\/div><div class=\"fusion-text fusion-text-26 fusion-text-no-margin\" style=\"--awb-margin-bottom:2px;\"><p>\u00c9tats-Unis et Canada: <span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: rgba(0, 0, 0, 0);\"><span style=\"color: rgba(0, 0, 0, 0);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:support@ponycycle.com\">support@ponycycle.com<\/a><\/span><\/span><\/u><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-27\"><p>L&#8217;Europe et d&#8217;autres r\u00e9gions: <u><span style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:custserv@ponycycle.de\">custserv@ponycycle.de<\/a><\/span><\/u><\/p>\n<\/div><div class=\"fusion-text fusion-text-28\"><p>Veuillez nous contacter dans les 30 jours suivant le moment o\u00f9 le colis est indiqu\u00e9 comme livr\u00e9, car les remboursements ou les remplacements pourraient ne plus \u00eatre garantis au-del\u00e0 de ce d\u00e9lai.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243423 shipping-orders \"><span class=\"entry-title rich-snippet-hidden\">J&#8217;ai achet\u00e9 le poney et l&#8217;accessoire, mais j&#8217;ai seulement re\u00e7u le poney. O\u00f9 est l&#8217;accessoire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:31:09+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_5-243423\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-5-243423\" href=\"#collapse-5-243423\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&#8217;ai achet\u00e9 le poney et l&#8217;accessoire, mais j&#8217;ai seulement re\u00e7u le poney. O\u00f9 est l&#8217;accessoire ?<\/div><\/a><\/h3><\/div><div id=\"collapse-5-243423\" aria-labelledby=\"faq_5-243423\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-29\"><p>Afin que tous les articles de votre commande arrivent simultan\u00e9ment, les accessoires sont plac\u00e9s \u00e0 l&#8217;int\u00e9rieur du carton du poney et exp\u00e9di\u00e9s ensemble. Veuillez ouvrir la bo\u00eete du poney pour les trouver.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Garantie, retours et politique tarifaire<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-6 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-6 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-6 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-6 .panel-title a:not(:hover){}.fusion-accordian  #accordian-6 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-6 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-6 .panel-title a:hover,.fusion-accordian #accordian-6 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-6 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-6 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-6 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-6 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-6\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243432 warranty-returns-price-policy \"><span class=\"entry-title rich-snippet-hidden\">PonyCycle\u00ae offre-t-il l&#8217;alignement des prix ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:30:00+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-243432\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-6-243432\" href=\"#collapse-6-243432\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">PonyCycle\u00ae offre-t-il l&#8217;alignement des prix ?<\/div><\/a><\/h3><\/div><div id=\"collapse-6-243432\" aria-labelledby=\"faq_6-243432\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-37 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-30\"><p>At this time, PonyCycle\u00ae does not price match. However, PonyCycle items that are purchased through an approved retailer are covered under the 180 days warranty.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243429 warranty-returns-price-policy \"><span class=\"entry-title rich-snippet-hidden\">Quelle est la politique de retour de PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:30:50+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-243429\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-6-243429\" href=\"#collapse-6-243429\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelle est la politique de retour de PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-6-243429\" aria-labelledby=\"faq_6-243429\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-38 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-31\"><p>Nous offrons une politique de retour compl\u00e8te d&#8217;une dur\u00e9e de 30 jours \u00e0 compter de la date d&#8217;achat. Vous n&#8217;\u00eates pas enti\u00e8rement satisfait de votre achat ? Envoyez-nous simplement un courriel et nous vous r\u00e9pondrons en vous indiquant la marche \u00e0 suivre pour effectuer votre retour.<\/p>\n<p>Le produit ne doit pas avoir \u00e9t\u00e9 utilis\u00e9 et l&#8217;article retourn\u00e9 doit absolument se trouver dans son emballage d&#8217;origine (y compris les protections de p\u00e9dales) et dans l&#8217;\u00e9tat exact o\u00f9 il a \u00e9t\u00e9 re\u00e7u. Cela signifie qu&#8217;il ne doit pr\u00e9senter aucun dommage ni \u00e9gratignure, et que les \u00e9tiquettes d&#8217;origine, le mode d&#8217;emploi, les livrets de garantie ainsi que les autres \u00e9tiquettes volantes et mat\u00e9riaux d&#8217;emballage doivent \u00eatre inclus. Aucun remboursement ne sera effectu\u00e9 pour un produit endommag\u00e9 ou d\u00e9pourvu de son emballage d&#8217;origine.<\/p>\n<p>Les remboursements ne portent que sur le prix d&#8217;achat de l&#8217;article (ou des articles) retourn\u00e9(s) ainsi que sur les taxes de vente applicables ; le montant est cr\u00e9dit\u00e9 sur le mode de paiement initialement utilis\u00e9 pour l&#8217;achat. Les frais d&#8217;exp\u00e9dition, tant pour la livraison initiale que pour le retour, ne sont pas remboursables.<\/p>\n<p>Nous vous recommandons d&#8217;exp\u00e9dier vos retours par l&#8217;entremise d&#8217;un service offrant un suivi de colis, car nous ne sommes pas en mesure d&#8217;effectuer un remboursement pour les retours perdus lors du transport.<\/p>\n<\/div><div class=\"fusion-text fusion-text-32 fusion-text-no-margin\" style=\"--awb-margin-bottom:10px;\"><p>La plupart des retours sont motiv\u00e9s par un choix de taille erron\u00e9 au moment de la commande. Afin d&#8217;\u00e9viter ces frais suppl\u00e9mentaires, nous vous recommandons de consulter nos <a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/blog\/which-size-ponycycle-should-i-get\/\">instructions<\/a> relatives au choix de la taille avant de proc\u00e9der \u00e0 votre achat. Si vous avez d&#8217;autres questions, n&#8217;h\u00e9sitez pas \u00e0 nous envoyer un courriel \u00e0 l&#8217;adresse suivante :<\/p>\n<\/div><div class=\"fusion-text fusion-text-33 fusion-text-no-margin\" style=\"--awb-margin-bottom:5px;\"><p><span style=\"font-family: var(--awb-text-font-family); font-size: var(--awb-font-size); font-style: var(--awb-text-font-style); letter-spacing: var(--awb-letter-spacing); text-align: var(--awb-content-alignment); text-transform: var(--awb-text-transform); background-color: var(--awb-bg-color-hover);\">America: <\/span><span style=\"font-family: var(--awb-text-font-family); font-size: var(--awb-font-size); font-style: var(--awb-text-font-style); letter-spacing: var(--awb-letter-spacing); text-align: var(--awb-content-alignment); text-transform: var(--awb-text-transform); background-color: var(--awb-bg-color-hover); color: var(--awb-custom_color_3);\"><a href=\"mailto:support@ponycycle.com\"><u><span style=\"color: var(--awb-custom_color_3);\">support@ponycycle.com<\/span><\/u><\/a><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-34\"><p>Europe and some other countries: <span style=\"color: var(--awb-custom_color_3);\"><a href=\"mailto:custserv@ponycycle.de\"><u><span style=\"color: var(--awb-custom_color_3);\">custserv@ponycycle.de<\/span><\/u><\/a><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-35\"><p>Any replacement parts ordered are considered final. We do not offer refunds, exchanges, or returns on replacement parts.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243426 warranty-returns-price-policy \"><span class=\"entry-title rich-snippet-hidden\">Le PonyCycle\u00ae est-il accompagn\u00e9 d&#8217;une garantie ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:31:01+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_6-243426\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-6-243426\" href=\"#collapse-6-243426\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Le PonyCycle\u00ae est-il accompagn\u00e9 d&#8217;une garantie ?<\/div><\/a><\/h3><\/div><div id=\"collapse-6-243426\" aria-labelledby=\"faq_6-243426\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-39 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-36\"><p>Nous garantissons que nos produits seront exempts de d\u00e9fauts de mat\u00e9riaux et de fabrication, dans le cadre d&#8217;une utilisation normale, pour une p\u00e9riode limit\u00e9e \u00e0 180 jours \u00e0 compter de la date d&#8217;achat. Cette garantie s&#8217;applique uniquement \u00e0 l&#8217;acheteur initial du produit et n\u00e9cessite la pr\u00e9sentation d&#8217;une copie du re\u00e7u de vente.<\/p>\n<p>Cette garantie ne couvre pas :<\/p>\n<ul>\n<li>Dommages aux accessoires d\u00e9coratifs.<\/li>\n<li>Composants, pi\u00e8ces ou accessoires non con\u00e7us \u00e0 l\u2019origine pour le poney vendu ou incompatibles avec celui-ci.<\/li>\n<li>Dommages caus\u00e9s par un assemblage incorrect.<\/li>\n<li>Damage caused by improper or unauthorized repair, maintenance or storage.<\/li>\n<li>Dommages caus\u00e9s par une mauvaise utilisation, un manque d\u2019entretien, une manipulation incorrecte, un accident, un abus ou toute autre utilisation anormale.<\/li>\n<li>Products that have been modified or altered.<\/li>\n<li>Usure normale.<\/li>\n<li>D\u00e9fauts esth\u00e9tiques comme la d\u00e9coloration ou les rayures.<\/li>\n<li>Frais de main-d&#8217;\u0153uvre pour le remplacement ou la r\u00e9paration de pi\u00e8ces.<\/li>\n<li>Tout autre dommage non attribuable \u00e0 un d\u00e9faut de mat\u00e9riau ou de fabrication.<\/li>\n<li>Toute perte ou tout dommage li\u00e9 \u00e0 une utilisation commerciale\/locative, une surcharge, une course ou une comp\u00e9tition.<\/li>\n<\/ul>\n<p>Ni le vendeur ni le fabricant ne peuvent \u00eatre tenus responsables de toute perte, dommage ou blessure r\u00e9sultant de l&#8217;utilisation directe ou indirecte de ce produit, ou de l&#8217;incapacit\u00e9 de l&#8217;acheteur \u00e0 d\u00e9terminer l&#8217;usage ou l&#8217;application appropri\u00e9s de celui-ci.<\/p>\n<p>Les roues, la selle, le ressort et les modules sonores sont des pi\u00e8ces d&#8217;usure rapide. Ils ne sont pas couverts par la garantie. Veuillez cliquer <a href=\"https:\/\/ponycycle.com\/fr-ca\/replacement-parts\/\">ici<\/a> pour passer une commande directement si vous avez besoin de pi\u00e8ces de rechange.<\/p>\n<\/div><div class=\"fusion-text fusion-text-37 fusion-text-no-margin\" style=\"--awb-margin-bottom:10px;\"><p>Pour toute autre pi\u00e8ce couverte par la garantie, ou en cas de pi\u00e8ce d\u00e9fectueuse ou manquante, veuillez nous envoyer un e-mail. Nous vous recontacterons dans les plus brefs d\u00e9lais.<\/p>\n<\/div><div class=\"fusion-text fusion-text-38 fusion-text-no-margin\" style=\"--awb-margin-bottom:5px;\"><p><span style=\"color: #393c41;\">\u00c9tats-Unis et Canada : <span style=\"color: var(--awb-custom_color_3);\"><a href=\"mailto:support@ponycycle.com\"><u><span style=\"color: var(--awb-custom_color_3);\">support@ponycycle.com<\/span><\/u><\/a><\/span><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-39\"><p>L&#8217;Europe et certains autres pays :: <span style=\"color: var(--awb-custom_color_3);\"><u><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:custserv@ponycycle.de\">custserv@ponycycle.de<\/a><\/u><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-40\"><p>Veuillez noter :<\/p>\n<p>La garantie s&#8217;applique dans le cadre d&#8217;une utilisation normale, pour une p\u00e9riode limit\u00e9e \u00e0 180 jours \u00e0 compter de la date d&#8217;achat.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-40 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Pi\u00e8ces de rechange et d\u00e9pannage<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-41 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-7 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-7 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-7 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-7 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-7 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-7 .panel-title a:not(:hover){}.fusion-accordian  #accordian-7 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-7 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-7 .panel-title a:hover,.fusion-accordian #accordian-7 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-7 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-7 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-7 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-7 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-7\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243434 replacement-parts-troubleshooting \"><span class=\"entry-title rich-snippet-hidden\">Des pi\u00e8ces de rechange sont-elles offertes pour le PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:29:54+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_7-243434\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-243434\" href=\"#collapse-7-243434\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Des pi\u00e8ces de rechange sont-elles offertes pour le PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-7-243434\" aria-labelledby=\"faq_7-243434\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-42 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-41\"><p>Oui. Des pi\u00e8ces de rechange \u2014 y compris des roues, des ressorts et plus encore \u2014 sont disponibles<a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/replacement-parts\/\"> ici.<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243437 replacement-parts-troubleshooting \"><span class=\"entry-title rich-snippet-hidden\">Comment remplacer les pi\u00e8ces du PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:29:40+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_7-243437\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-243437\" href=\"#collapse-7-243437\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment remplacer les pi\u00e8ces du PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-7-243437\" aria-labelledby=\"faq_7-243437\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-43 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-42\"><p>Vous pouvez remplacer les pi\u00e8ces vous-m\u00eame en 3 \u00e0 5 minutes. Pour les instructions, veuillez consulter le lien ci-dessous.<\/p>\n<p><b>Pour remplacer la roue :<\/b><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/how-to-replace-the-broken-brake-wheel-model-u-2nd-gen\/\">Roue de frein du model U (2e g\u00e9n\u00e9ration)<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/how-to-replace-the-broken-wheel-model-u-2nd-gen\/\">Roue standard du model U (2e g\u00e9n\u00e9ration)<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/how-to-replace-the-broken-wheel-model-u\/\">Model U (1st gen.)<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/how-to-replace-the-broken-wheel-model-k\/\">Model K<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/how-to-replace-the-broken-wheel-model-n\/\">Model N<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/compare-all-wheels\/\">Comparer toutes les roues<\/a><\/p>\n<p><b>Pour remplacer le ressort :<\/b><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/how-to-replace-the-broken-spring-model-u\/\">Model U<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/how-to-replace-the-broken-spring-model-k\/\">Model K<\/a><\/p>\n<p style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/how-to-replace-the-broken-spring-model-n\/\">Model N<\/a><\/p>\n<p><b>Pour remplacer l&#8217;unit\u00e9 sonore du mod\u00e8le U :<\/b><\/p>\n<p style=\"color: var(--awb-color7);\">Cliquez <a style=\"color: var(--awb-custom_color_3);\" href=\"https:\/\/ponycycle.com\/fr-ca\/how-to-replace-the-sound-unit-model-u\/\">ici <\/a>pour les instructions.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243440 replacement-parts-troubleshooting \"><span class=\"entry-title rich-snippet-hidden\">O\u00f9 puis-je trouver le num\u00e9ro de mod\u00e8le de mon PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:29:27+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_7-243440\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-243440\" href=\"#collapse-7-243440\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O\u00f9 puis-je trouver le num\u00e9ro de mod\u00e8le de mon PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-7-243440\" aria-labelledby=\"faq_7-243440\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-44 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-43\"><p>Cliquez <a href=\"https:\/\/ponycycle.com\/fr-ca\/where-to-find-the-model-number\/\">ici <\/a>pour les instructions.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243443 replacement-parts-troubleshooting \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je d\u00e9terminer rapidement la taille de mon PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:29:21+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_7-243443\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-243443\" href=\"#collapse-7-243443\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je d\u00e9terminer rapidement la taille de mon PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-7-243443\" aria-labelledby=\"faq_7-243443\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-45 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-44\"><p>Si vous avez un doute concernant la taille de votre PonyCycle\u00ae, vous pouvez la d\u00e9terminer rapidement en mesurant les param\u00e8tres suivants. Lors de la prise de mesures, veuillez vous assurer que le poney est bien droit et ne pr\u00e9sente aucune d\u00e9formation, car cela pourrait affecter la pr\u00e9cision des r\u00e9sultats.<\/p>\n<p>Pour toute question, n&#8217;h\u00e9sitez pas \u00e0 contacter <a href=\"mailto:support@ponycycle.com\"><span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: rgba(0, 0, 0, 0);\"><span style=\"color: var(--awb-custom_color_3);\">support@ponycycle.com<\/span><\/span><\/u><\/span><span style=\"color: var(--awb-custom_color_3);\">.<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-46 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:auto;--awb-margin-top-large:0px;--awb-spacing-right-large:2%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2%;--awb-width-medium:auto;--awb-order-medium:0;--awb-spacing-right-medium:2%;--awb-spacing-left-medium:2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:37px;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"611\" height=\"371\" title=\"757d25ecba94c2a0d7abcb07541de6a6\" src=\"https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/757d25ecba94c2a0d7abcb07541de6a6.jpg\" alt class=\"img-responsive wp-image-192652\" srcset=\"https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/757d25ecba94c2a0d7abcb07541de6a6-200x121.jpg 200w, https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/757d25ecba94c2a0d7abcb07541de6a6-400x243.jpg 400w, https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/757d25ecba94c2a0d7abcb07541de6a6-600x364.jpg 600w, https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/757d25ecba94c2a0d7abcb07541de6a6.jpg 611w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"588\" height=\"418\" title=\"2_fd3a4875-f808-4757-be8a-8e63c03c2b16\" src=\"https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/2_fd3a4875-f808-4757-be8a-8e63c03c2b16.jpg\" alt class=\"img-responsive wp-image-192650\" srcset=\"https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/2_fd3a4875-f808-4757-be8a-8e63c03c2b16-200x142.jpg 200w, https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/2_fd3a4875-f808-4757-be8a-8e63c03c2b16-400x284.jpg 400w, https:\/\/ponycycle.com\/wp-content\/uploads\/2024\/10\/2_fd3a4875-f808-4757-be8a-8e63c03c2b16.jpg 588w\" sizes=\"(max-width: 640px) 100vw, 588px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243447 replacement-parts-troubleshooting \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je d\u00e9panner mon PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:29:09+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_7-243447\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-7-243447\" href=\"#collapse-7-243447\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je d\u00e9panner mon PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-7-243447\" aria-labelledby=\"faq_7-243447\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-47 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-45\"><p>Bien que nos produits soient de tr\u00e8s haute qualit\u00e9, des probl\u00e8mes inattendus peuvent occasionnellement survenir en raison des diverses situations d&#8217;utilisation quotidienne. Soyez sans crainte : nous avons mis au point des m\u00e9thodes simples et efficaces pour vous aider \u00e0 r\u00e9soudre tout probl\u00e8me \u00e9ventuel. Nous veillerons \u00e0 ce que ces incidents ne viennent en aucun cas g\u00e2cher votre plaisir de monter votre PonyCycle. Pour plus d&#8217;informations, veuillez cliquer <a href=\"https:\/\/ponycycle.com\/fr-ca\/ponycycle-troubleshooting\/\">ici<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-48 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-two pc-title-responsive\" style=\"--awb-text-color:var(--awb-color5);\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h2>Entretien et questions sp\u00e9cifiques aux achats<\/h2><\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-49 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-8 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-8 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-8 .panel-title a .fa-fusion-box:before{ font-size: 10px;width: 10px;}.fusion-accordian #accordian-8 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-8 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-8 .panel-title a:not(:hover){}.fusion-accordian  #accordian-8 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-8 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-8 .panel-title a:hover,.fusion-accordian #accordian-8 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-8 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-8 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-8 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-8 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-8\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243450 care-special-purchase-questions \"><span class=\"entry-title rich-snippet-hidden\">Comment nettoyer mon PonyCycle\u00ae ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:28:58+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_8-243450\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-8-243450\" href=\"#collapse-8-243450\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment nettoyer mon PonyCycle\u00ae ?<\/div><\/a><\/h3><\/div><div id=\"collapse-8-243450\" aria-labelledby=\"faq_8-243450\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-50 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-46\"><p>Veuillez suivre nos <a href=\"https:\/\/ponycycle.com\/fr-ca\/can-the-pony-be-washed\/\">directives de nettoyage<\/a> recommand\u00e9es afin de pr\u00e9server l&#8217;aspect optimal de votre PonyCycle\u00ae au fil du temps.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243453 care-special-purchase-questions \"><span class=\"entry-title rich-snippet-hidden\">Offrez-vous un rabais militaire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:28:48+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_8-243453\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-8-243453\" href=\"#collapse-8-243453\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Offrez-vous un rabais militaire ?<\/div><\/a><\/h3><\/div><div id=\"collapse-8-243453\" aria-labelledby=\"faq_8-243453\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-51 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-47 fusion-text-no-margin\" style=\"--awb-margin-bottom:10px;\"><p>We&#8217;re sure to be there! To show our appreciation for their service, we&#8217;re happy to offer a discount on the Active Duty and Veteran military website.<\/p>\n<\/div><div class=\"fusion-text fusion-text-48 fusion-text-no-margin\" style=\"--awb-margin-bottom:5px;\"><p>America and Canada: <span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: rgba(0, 0, 0, 0);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:support@ponycycle.com\">support@ponycycle.com<\/a><\/span><\/u><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-49\"><p>Europe and other countries: <span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:custserv@ponycycle.de\">custserv@ponycycle.de<\/a><\/span><\/u><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243456 care-special-purchase-questions \"><span class=\"entry-title rich-snippet-hidden\">Puis-je acheter un PonyCycle\u00ae usag\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:28:37+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_8-243456\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-8-243456\" href=\"#collapse-8-243456\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je acheter un PonyCycle\u00ae usag\u00e9 ?<\/div><\/a><\/h3><\/div><div id=\"collapse-8-243456\" aria-labelledby=\"faq_8-243456\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-52 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-50 fusion-text-no-margin\" style=\"--awb-margin-bottom:10px;\"><p>Le d\u00e9veloppement durable fait partie de notre responsabilit\u00e9 sociale et nous voulons r\u00e9duire les d\u00e9chets et contribuer \u00e0 la protection de l&#8217;environnement en offrant des poneys d&#8217;occasion. Vous pouvez acheter un PonyCycle\u00ae usag\u00e9 \u00e0 un prix tr\u00e8s avantageux. Contactez-nous par courriel pour plus d&#8217;informations.<\/p>\n<\/div><div class=\"fusion-text fusion-text-51 fusion-text-no-margin\" style=\"--awb-margin-bottom:5px;\"><p><span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: rgba(0, 0, 0, 0);\">Am\u00e9rique :<a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:support@ponycycle.com\">support@ponycycle.com<\/a><\/span><\/u><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-52\"><p>L&#8217;Europe et quelques autres pays: <span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: var(--awb-custom_color_3);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:custserv@ponycycle.de\">custserv@ponycycle.de<\/a><\/span><\/u><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-243459 care-special-purchase-questions \"><span class=\"entry-title rich-snippet-hidden\">Le PonyCycle\u00ae est-il adapt\u00e9 aux entreprises de location ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/ponycycle.com\/fr-ca\/author\/anneponycycle-com\/\" title=\"Posts by PonyCycle Team\" rel=\"author\">PonyCycle Team<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-05-21T04:28:26+00:00<\/span><div class=\"panel-heading\"><h3 id=\"faq_8-243459\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-8-243459\" href=\"#collapse-8-243459\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Le PonyCycle\u00ae est-il adapt\u00e9 aux entreprises de location ?<\/div><\/a><\/h3><\/div><div id=\"collapse-8-243459\" aria-labelledby=\"faq_8-243459\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-53 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-53\"><p>The PonyCycle\u00ae products sold online are home versions for private use. For rental businesses, please contact us about the Commercial Version PonyCycle\u00ae.<\/p>\n<\/div><div class=\"fusion-text fusion-text-54 fusion-text-no-margin\" style=\"--awb-margin-bottom:5px;\"><p>Am\u00e9rique du Nord : <span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: rgba(0, 0, 0, 0);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:support@ponycycle.com\">support@ponycycle.com<\/a><\/span><\/u><\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-55\"><p>L&#8217;Europe et quelques autres pays: <span style=\"color: var(--awb-custom_color_3);\"><u><span style=\"color: rgba(0, 0, 0, 0);\"><a style=\"color: var(--awb-custom_color_3);\" href=\"mailto:custserv@ponycycle.de\">custserv@ponycycle.de<\/a><\/span><\/u><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-54 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-row\"><div class=\"fusion-text fusion-text-56 fusion-text-no-margin\" style=\"--awb-margin-bottom:0px;\"><p><b style=\"font-size: 20px;\" data-fusion-font=\"true\">Toujours besoin d&#8217;aide ? Veuillez nous contacter.  <\/b><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:20px;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-row\"><div ><a class=\"fusion-button button-flat button-large button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button-border-radius-top-left:50px;--button-border-radius-top-right:50px;--button-border-radius-bottom-right:50px;--button-border-radius-bottom-left:50px;\" target=\"_self\" href=\"https:\/\/ponycycle.com\/en-ca\/contact-us\/\"><span class=\"fusion-button-text\">Contactez-nous \u2013 PonyCycle Inc.<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-243096","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ponycycle.com\/fr-ca\/wp-json\/wp\/v2\/pages\/243096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ponycycle.com\/fr-ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ponycycle.com\/fr-ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ponycycle.com\/fr-ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ponycycle.com\/fr-ca\/wp-json\/wp\/v2\/comments?post=243096"}],"version-history":[{"count":0,"href":"https:\/\/ponycycle.com\/fr-ca\/wp-json\/wp\/v2\/pages\/243096\/revisions"}],"wp:attachment":[{"href":"https:\/\/ponycycle.com\/fr-ca\/wp-json\/wp\/v2\/media?parent=243096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}