Where to find the model number?
Where to find the model number?
You could know which model is your product from the tracking number.
For example:
Tracking number: *Ux324***************
Product is Model U (2nd gen.) and model number is Ux324, when buy replacement part, please choose Model U (2nd gen.).
If there is no tracking number at the above positions, you may find it here:
If still cannot find the tracking number, please contact shop@ponycycle.com, we will do our best to support you.
You could know which model is your product from the tracking number.
For example:
Tracking number: *Ux324***************
Product is Model U (2nd gen.) and model number is Ux324, when buy replacement part, please choose Model U (2nd gen.).
If there is no tracking number at the above positions, you may find it here:
If still cannot find the tracking number, please contact shop@ponycycle.com, we will do our best to support you.
